We are open for normal business from Monday October 11, including retail and trade customers who prefer to visit our showroom. Click and Collect and shipping Australia wide is also available.
All visitors including delivery drivers must wear a face mask.
Should you prefer to organize your own collection by another carrier please indicate that in the comments section of your order and email us label and consignment note (using the contact us link and indicate the order number), or telephone us on (02) 4620-7785 Mon-Fri 8:00AM to 4PM.
A few freight carriers, including Australia Post are experiencing delays and we are trying to move shipping onto other carriers when we can predict there may be better alternatives.
We will email you once your order is despatched with a tracking number. If you don't receive your order by the suggested time frame, please let us know, and we will make every possible effort to rectify the issue in a timely fashion.
If you do have an urgent issue with your order, you can contact us via Live Chat (Mon to Fri - 8 am to 4pm) on the site. You can also call us on 1800 608 095 (Mon to Fri 8am to 4pm).